Keeping It Cute Salon & Spa Return Policy
Thank you for shopping at Keeping It Cute Salon & Spa! We hope you love your purchase. However, due to the nature of our products and services, all sales are final. This means that once you have purchased an item or service, it cannot be returned or exchanged for a refund or store credit.
Reasons for our Final Sale Policy:
Hygiene and Safety: To ensure the health and safety of all our clients, we cannot accept returns on any opened or used beauty products, tools, or equipment. This includes cosmetics, brushes, nail files, or other personal items that have come into contact with skin or hair.
Perishable Products: Some of our products have a limited shelf life and may not be suitable for return or exchange. This includes hair color, certain skincare items, and opened nail polish.
Customized Services: Many of our services are customized to your specific needs and preferences. Once a service is performed, it cannot be undone, and therefore, we cannot offer refunds or exchanges.
Exceptions to our Final Sale Policy:
Damaged or Defective Products: If you receive a product that is damaged or defective upon arrival, please contact us within 24 hours of receipt for a replacement or store credit. We will require photographic evidence of the damage before processing any return requests.
Gift Certificates: Gift certificates purchased at Keeping It Cute Salon & Spa may be exchanged for store credit within 30 days of purchase. The original gift certificate must be presented at the time of exchange.
This policy is subject to change at any time without prior notice.
All decisions regarding returns and exchanges are made at the sole discretion of Keeping It Cute Salon & Spa management.
We encourage you to carefully review our product descriptions and ask any questions you may have before making a purchase.
If you have any questions about our return policy, please do not hesitate to contact us.
We appreciate your understanding and cooperation.
The Keeping It Cute Salon & Spa Team
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Effective Date: December 14, 2023